Everyday technology. Thoughtful support.
A little help.
A lot less frustration.
Patient, personal help with the computer and app problems that interrupt your day. We’ll work through the next step together, in language that makes sense.
No question too small. No need to know the technical terms.
The Friendly Fix approach
Less jargon. More understanding.
My promise to you
At your paceTime to ask questions, try things, and feel comfortable.
Plain-language guidanceClear explanations, not a string of technical terms.
Honest about the next stepIf a problem needs specialist help, I’ll say so.
What we can work through
Small snags shouldn’t stop your day.
You don’t have to diagnose the problem before asking for help. Start with what you’re trying to do, and where you’re getting stuck.
“I just need someone to walk me through it.”
That’s exactly what Friendly Fix is here for.
Everyday computer hiccups
Work through confusing settings, file and folder questions, or a task that isn’t behaving as expected.
Apps, email & everyday tasks
Get guidance with app setup, email attachments, video calls, and the tools you want to use with confidence.
Learn as we go
Take a new tool one step at a time. Ask the follow-up questions and practise the task yourself, with patient support.
Sessions & pricing
Choose a little support.
Explore available sessions below, with prices and durations shown before you book.
Let’s make it simpler
You don’t have to figure it out alone.
Bring the question, the error message, or the thing you can’t quite explain. We’ll start there.
Explore available sessions